Shipping policy

Shipping Policy

Thank you for shopping with us! Please review our shipping policy below.

Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates
We offer free shipping on all orders of $50 or more (before taxes and after discounts).

Orders under $50 will be charged a flat rate shipping fee at checkout.

Shipping Carriers
We ship all orders through trusted carriers such as USPS and UPS. Shipping times may vary depending on your location and the carrier.

Estimated Delivery Time
Once shipped, orders typically arrive within 2–7 business days. Please note that delays may occur due to carrier issues, weather, or high shipping volumes.

Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages
Once your order has been shipped, we are not responsible for lost or stolen packages. If your tracking shows delivered but you have not received your package, please contact the shipping carrier directly. We are happy to assist you in filing a claim if needed.

Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging so we can make it right.

If you have any questions, please contact us at customizedcreationsbyangie@gmail.com.